CATL opened the Middle East’s first and currently the largest new energy aftermarket facility outside China, namely the NING SERVICE Experience Center in Riyadh. All this strengthens the Chinese company’s after-sales presence in the Middle East, and supports the region’s shift toward cleaner energy systems.

The opening comes as Saudi Arabia and the wider Middle East advance ambitious electrification and decarbonization goals under Vision 2030 and similar national initiatives. Indeed, CATL’s Riyadh facility offers comprehensive full-lifecycle after-sales support, cultivates local technical talent and accelerates the deployment of advanced electrification and energy storage solutions. 

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CATL: the new aftermarket facility in Riyadh

Covering more than 7,000 square meters, the Riyadh center combines exhibition areas, diagnostics and maintenance zones, refurbishment facilities, training spaces, and a customer lounge. It is designed to serve not only as a localized service hub for the region and a showcase of CATL’s system-level capabilities across electric mobility, energy storage, and intelligent electrification, but also as a platform that links diverse resources, fostering industrial synergy across the ecosystem.

More into details, the Riyadh center serves as a key platform for CATL’s localized operations in the Middle East, supporting talent development and long-term local value creation. Through dedicated training facilities, CATL builds after-sales and technical expertise in the new energy sector, contributing to skilled employment and knowledge transfer across the Middle East. Globally, NING SERVICE operates 10 training centers, totalling 2,300 square meters, and has certified more than 9,700 new energy after-sales professionals through partnerships with vocational institutions.

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“Our decision to establish this center in Riyadh is not only a commercial choice, but a long-term commitment,” stated Bruce Li, President of Quality System, Aftermarket Business, Battery Management System Department at CATL. “As the first NING SERVICE Experience Center in the Middle East, it is more than a service facility. It is a new energy aftermarket ecosystem hub that brings together advanced technology, professional training, and industry collaboration—effectively connecting diverse stakeholders and resources to foster deeper synergy and sustainable growth across the region. Starting from here, CATL will continue to expand its after-sales service network across the Middle East, align closely with Saudi Arabia’s Vision 2030, and support the region’s energy transition through a reliable, end-to-end service system.”

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