A key component of the Krone 360° Trailer Service is the new digital strategy ‘Krone Intelligent Transport Solutions’ (KITS). These include data management, telematics products and increasingly digitalised service components. The Krone 360° Trailer Service starts as soon as the vehicle is delivered, whether with or without telematics equipment. The vehicle data is then available digitally in the ‘My Krone’ service portal, where important data on delivery and processing is also stored in order to reduce the processing workload. Besides, customers can upload their vehicles to the ‘My Krone’ area to make ordering even easier.
Krone and the cooperation with Alltrucks Truck & Trailer Service
Krone’s well-developed service partner network makes it easy for drivers to find the right service workshop quickly and easily at any time. Through the cooperation with Alltrucks Truck & Trailer Service alone, more than 700 service partners in 14 European countries are available to provide a comprehensive and brand-independent service for trucks and trailers. In order to expand the service packages in the area of fleet management, Krone and the service provider ECR Solutions are also offering logistics service providers and shippers customised complete solutions for the management of trailer fleets as part of a strategic partnership.
The Krone Service Locator is also available as an app and online, which can be used to quickly find the right workshop while on the road by entering a postcode. The Krone Tyre Locator app includes service partners specifically for tyre handling. Another service component from Krone is the flexible modular system “Fair Care”, which takes care of maintenance and wear and tear repairs on trailers for 24 to 72 months