Volta Trucks reveals its first customer service hub. The service and maintenance center is located in Paris at 1 avenue des Roses, within the Segro Parc des Petits Carreaux in Bonneuil-sur-Marne. Here, vehicles will be serviced and maintained in Paris, with confirmation of the London Hub location due shortly. In fact, the one in Paris is the very first of several hubs that will be inaugurated all over Europe in the next few years: London, Madrid, Milan, the Rhine-Ruhr region of Germany, and the Randstad region of the Netherlands.
The Volta Trucks Hub in Paris
The Volta Trucks Hub in Paris will operate eight workshop bays for the routine servicing of vehicles, including the new and innovative equipment needed to keep full-electric commercial vehicles well maintained, to minimize downtime. The Hub will also host admin offices, a Volta Trucks Academy training centre and call centre that will provide the interface between customers and the company’s team of technical and commercial experts.
«The confirmation of our first Truck as a Service Hub is a significant milestone on our journey to the production of our vehicles», stated Casper Norden, Chief Fleet Solutions Officer of Volta Trucks. «Uptime is critical for our customers, and the forthcoming opening of this facility gives our customers the confidence to know where their vehicles will be maintained to the highest standards. It also gives us a base for our Volta Trucks Academy training school for drivers, sales teams and the technicians who will work on the vehicles. It gives us a Hub and a home in every market, with Paris as our first. I look forward to rolling out similar facilities in London soon, and all of our other European launch cities in 2023».
Volta Truck’s TaaS offer
The network of ‘Volta Trucks Hubs’ will be a critical enabler of the company’s Truck as a Service (TaaS) offer. The latter is supposed to accelerate the adoption of electric commercial vehicles by delivering a frictionless and hassle-free way to electrify fleets, while de-risking the migration for fleet operators. Truck as a Service supports every step of the electrification migration by offering a single, affordable, monthly fee that funds the use of a full-electric Volta Zero vehicle, and all of its servicing, maintenance, insurance and training requirements. It will even provide a replacement Volta Zero when needed, maximising the uptime and operational efficiency of the vehicle.